Contact HoneyFlush: Phone, Email and Returns Address

Who handles what for HoneyFlush?

Call the order desk at +1 (302) 200-3480 for anything about an order, a charge or a refund. Email [email protected] for anything about this website.

The phone number on the bottle is different. The label prints "Questions? +1(623) 377-4609". That is the line for Amplify Distribution, LLC, the distributor named on the label. It is not our order desk and cannot see orders placed through this site.

How do I reach the HoneyFlush order desk?

Call +1 (302) 200-3480. This is the BuyGoods order desk, which takes payment, ships orders, sends tracking and processes refunds for purchases made through this site.

Have your order ID ready. You will find it in the confirmation email sent after checkout. The order desk uses it to find your order fast. If you cannot find the email, check your spam folder and search for the word "order".

How do I send a HoneyFlush return?

Call the order desk first, then mail the bottles to 1585 Broadway, Floor 19, New York, NY 10036. Put your full name, email and order ID inside the package.

1. 1

   Call the order desk

   Phone +1 (302) 200-3480 with your order ID. Say you want to use the 60-day money-back guarantee.

2. 2

   Pack the bottles

   Pack the bottles the order desk asks you to send. Add a note with your full name, email and order ID.

3. 3

   Ship with tracking

   Send the package to 1585 Broadway, Floor 19, New York, NY 10036. You pay return shipping. Use a tracked service and keep the receipt.

4. 4

   Wait for the credit

   Refunds are processed 3 to 5 business days after the return is credited. Your card may then take another 5 to 10 days to show it.

The written terms of the guarantee print at checkout, so read them there. Our refund policy page walks through the full process, and the guarantee page explains the 60-day window.

Why are there two HoneyFlush phone numbers?

Two different companies are involved. The number on the bottle, +1 (623) 377-4609, belongs to the distributor. The number on this site, +1 (302) 200-3480, is the order desk for purchases made here.

Amplify Distribution, LLC is named on the label at 7904 E Chaparral Rd STE A110618, Scottsdale, AZ 85250. It distributes the product. It did not take your payment if you ordered through this site, so it cannot look up your order, change it or refund it. For that, call +1 (302) 200-3480.

We tell you this because people often call the label number about a website order and get stuck. Save both numbers, and use the one that fits your question.

Where is my HoneyFlush order?

Your tracking link is in the order email sent after checkout. Orders ship from the US unless the sales page says otherwise, and the fees and delivery times show at checkout.

If the tracking link has not updated, give it a day, since carriers often scan a package only when it reaches their first hub. If it still shows nothing, or the package shows as delivered but you do not have it, call the order desk at +1 (302) 200-3480 with your order ID. The order desk can see the shipment record. We cannot.

A wrong address is the most common fix people need. Call as soon as you notice it. Once a package has shipped, the address may be hard to change. Our shipping page covers the rest.

Can I change or cancel a HoneyFlush order?

Call the order desk at +1 (302) 200-3480 as soon as you can. Changes are easiest before the order ships.

Each order is a one-time purchase, with no autoship set up by the packs on this site. So there is no plan to cancel for future months. If you want a different pack size, ask the order desk whether your order can still be changed. If the bottles have already shipped, the 60-day money-back guarantee is the route to use.

When will I hear back?

Website email is read Mon-Fri 9:00am-5:00pm ET. We aim to answer during those hours, and messages sent on a weekend are read the next business day.

If your question needs a photo, such as a label or a damaged seal, attach it to the email. One clear photo often answers what would take three messages. Please do not send card numbers by email. We never need them. Payment details belong only on the secure checkout page.

We do not publish a set reply time for the order desk. For anything urgent about an order, such as a wrong address, calling is faster than email. There is no separate sales email address.

What to include in your message

Include your order ID for any order question, and the page address for any website question. That saves a round of back-and-forth.

• For orders: full name, email used at checkout, order ID and a short note on what you need.
• For a damaged or open safety seal: a photo of the bottle and the seal. The label says do not use it if the seal is broken.
• For a label question: a photo of the Supplement Facts panel and the lot number from the bottle base.
• For a page error: the page address and the sentence you think is wrong.

If you want to compare your bottle with ours, the Supplement Facts page lists every printed amount, and the batch check page shows where the lot number sits.

What we cannot help with

We cannot give medical advice, and neither can the order desk. Questions about whether HoneyFlush fits your health or your medicines belong with your own clinician.

We also cannot see your card details. Payment runs through the secure checkout. If you think a charge is wrong, call the order desk first, then your card issuer if it is not resolved.

Contacting HoneyFlush: common questions